Comments on: HP iPAQ 4155 Pocket PC

By: C. Bookman

C. Bookman — Wed, 10 Mar 2010 03:34:35 +0000

When I got up today I found my iPAQ 4155 with a melted screen. Sometime in the night sitting on it’s base it just died. Called support and was told that it was a common thing to have happen. Then I was told that it would be $175.00 to fix it. I’m now going out and getting a Palm. I wish I would have saved my money.

Rating: 1 / 5

By: L. Miller

L. Miller — Wed, 10 Mar 2010 01:54:51 +0000

do your homework before you buy this device!! it is primarily / solely for folks who work in a wi-fi shop….or spend their life in starbucks. getting it enabled to go on a wireless network is a nightmare…and do not count on the new compaq tech team to be helpful…i spoke to them 3 times, rec’d 3 different ideas on how to proceed. i finally just returned the pretty device. i likened it to a date who looked great but was dysfunctional….
Rating: 1 / 5

By: Toby Tyler

Toby Tyler — Tue, 09 Mar 2010 23:39:37 +0000

I found it cracked one day. No drops, no nothing. Like a fool I got it repaired only to see it crack again in a different location a few months later.

The first time it was the outer glass layer craking from the upper corner. Second time it was a horizontal crack in the LCD layer. Now it's trash.

They made it small, but not sturdy enough. It flexes in your pocket even in a case. Stay totally away from this and live happier for it.
Rating: 1 / 5

By: Anonymous

Anonymous — Tue, 09 Mar 2010 23:03:14 +0000

PLEASE read this before you buy an HP IPAQ product so you know how you will be treated if you should have a problem. I own about 6 HP products between IPAQ’s, printers and scanners, and I always chose an HP before any other product, until NOW.
I purchased 3 IPAQ’s within 2 months. One for myself, my husband, and my father to the tune of $1350! There are days I don’t even use my IPAQ, so it isn’t abused. My IPAQ froze up on Thanksgiving day of 2003. It would not do anything, so on Monday, I called HP service, they said they wouldn’t do anything because the 1 year warranty had expired. I purchased two of the three on Oct. 4, 2002 and this was November! I thought, oh, this product is only good for 1 year of use?
So I talked to a few “higher up’s” in the service area and got told that I am on my own. Then I had my husband call up there and they agreed to send us a box with shipping paid so we could send the unit back for them to diagnose the problem. Fair enough. They call within a week and left us a message telling us that the mother board is shot and it will cost $217 to fix. I just got done paying $450 for the product just over a year ago!! You have to be kidding!! This unit was obviously DEFECTIVE from the beginning. And because of a few days of warranty lapse, HP won’t step up to the plate and help at all.
So my husband calls back up there and talks to another “higher up” again (because obviously he got further than I did the first time), and her verdict was that HP will not stand behind their product at all. We have to pay the entire bill. Well I will tell you what, I will not fix this HP product, nor will I EVER buy an HP product again. And furthermore, I am in one of the hugest business markets in the world and talk to customers all day long, and I will be sure to tell them of how HP treats their customers. They should stand behind their product, Period!
If they haven’t figured it out, PEOPLE make a business and HP’s people and policies are ludicrous! If I have a customer that has a problem and is 2 months out of warranty, I will make our manufacturer stand behind their product and fight for my customer’s rights!! It is obvious that HP doesn’t care about their customers at all. Good to know!! Beware of big business.
Rating: 1 / 5

By: Peter Stacey

Peter Stacey — Tue, 09 Mar 2010 20:49:02 +0000

I advise you don’t buy this model. I was given one by my company. I used it briefly, then carefully placed it in it’s case in my desk drawer.

After a few months I decided to start using it again, but found that the LCD screen (under the glass) had multiple cracks all over it.

I could hardly believe my eyes since I had put it away specifically to prevent it getting broken, and somehow it broke on it’s own!?
Rating: 1 / 5